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 開放空間之由來
Open Space come from…
開放空間會議是怎麼來的
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Seventeen years ago, Harrison Owen organized a conference for 500 people, but he was sorely disappointed with the result. He realized that the highest energy, when people were most productive, was during the breaks. He decided to create an effective meeting structure that maintained the energy of the "coffee break." And so, Open Space Technology was born.
17 年前，Harrison Owen 籌辦了一場人數多達 500 人的會議，但是他對會議的結果卻非常失望，他發現人們最有活力、最有生產力的時候是在「休息時間」。他決定要創造出一種可以保有「咖啡休息時間」那種能量的有效的開會型式，於是就有了「開放空間的會議技巧」的誕生。
- From indigenous people around the globe, Harrison discovered common components in many cultures, for example, meetings happen in a circle where all are given an opportunity to speak. Through trial and error he (re)discovered a meeting format that is being used successfully in companies, governments, and communities around the world.
Harrison 在世界各地的土著部落的不同文化中，發現了一些共同點，例如，以眾人圍成圓圈來進行會議，讓每一個人都有說話的機會。經過不斷地嘗試，他所發現（或說他再發現）的這個會議型態，如今已成功地被世界各地的公司行號、政府機關及社會團體所採用。
- An Open Space meeting has two sources of fuel, passion and responsibility. Participants are given full opportunity to follow their passion, rather than a meeting agenda, to determine what they contribute and what they learn. Participants also determine how much responsibility they will take, both during the meeting, and beyond.
熱忱及責任是構成開放空間會議型態的兩大要素。與會者可以完全讓自己的熱忱，而不是議程，來決定自己的貢獻與學習，並可以自行決定願意在會中或會後負擔多少責任。
- Because people follow their passion, and determine their own level of responsibility, commitments made during the meeting have a higher likelihood of being followed through after the meeting. At the end of an Open Space event each participant has a complete document of all the discussions, and clear next actions.
既然人們是看自己的熱忱參與並由自己決定願擔負多少責任，在會議中所做的承諾也比較容易在會後繼續落實。任一開放空間會議結束後，參與者都可拿到會議中所有討論的完整記錄，並清楚下一步的行動。
- At a recent Open Space Technology meeting in Taiwan, a participant said, "When I was invited to this meeting, I thought, ‘Why should I go? I work in product development in this company, not in service.’ I now realize that what I do is totally connected to what my colleagues in service do. In fact, in the future, I am going to make sure to attend their regular meetings so I can better ensure that the products we create can be well serviced."
最近在台灣舉行過的開放空間會議型態中，有人說：「當我受邀來參加這個會議時，我心中有個疑問 – 我的工作是產品研發而不是客戶服務，和這個會議的議題一點關係都沒有，為什麼我要來參加這個會議？現在我才真正了解我所做的一切和客服部是環環相扣的，我決定將參與客服部的會議，以確定我們所創造出來的產品足以提供好的服務給客戶。」
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